Describe a family business that you know
You should say:
· What the business is
· How you know about it
· What products they sell and who the customers are
· And explain why you like this business
This is a tricky question for me to answer because I don’t actually know many family businesses. In my country, many family-owned companies have struggled in recent decades and have closed down or have been bought and taken over by larger companies. There is, however, a relatively new company that I know and will talk about today.
This company is a fast food takeaway that specialises in Italian food. It was established by a husband and wife, who are originally from Italy, but are now living in my country. Prior to opening, they both worked at a local Italian restaurant, but then decided to leave and set up their own business. I used to frequent the restaurant where they worked so when they left to start their own company, I was keen to visit it. Obviously, one of the main products they sell is pizza, but they also sell a wide range of other dishes such as pasta and salads. Unlike many fast food outlets, every dish is cooked to order using the best Italian and local ingredients. The food they produce is of the highest quality and this attracts many customers.
Their customer base ranges from teenagers who are not into MacDonald's and want something more nutritious and tasty to OAPs who appreciate the quality of their food. Many of the customers are regulars, as once you have tasted their food, it is addictive. I actually do a 100km round trip each week just to go because it is the best Italian food I have ever eaten.
What makes this business a success is not only the food, but also the couple who run the business have excellent customer service skills and all their customers are treated like friends. They will happily adapt the dishes to suit your tastes and food requirements, for instance, if you are vegan or vegetarian. This level of customer care is what makes consumers loyal to this business and I hope they will grow the business and open more branches in the near future.
Describe a Family Business That You Know
One family business I’m familiar with is a fast food takeaway specializing in Italian cuisine. This business was started by an Italian couple who previously worked at a local Italian restaurant. They decided to venture out on their own, and I was eager to support their new venture after they left the restaurant where I used to dine regularly.
This family-owned takeaway offers a variety of Italian dishes, with their main focus being on pizza. They also have a range of pasta dishes and fresh salads. What sets them apart from other fast food places is that every dish is cooked to order using high-quality Italian and local ingredients. This commitment to quality ensures that the food is always fresh and delicious, which attracts a diverse customer base.
The customers include everyone from teenagers seeking a healthier alternative to fast food giants like McDonald’s, to older adults who appreciate the authentic taste and quality of the dishes. Many of the patrons become regulars because the food is so addictive and satisfying. Personally, I make a 100-kilometer round trip every week just to enjoy their pizza, which I believe is the best Italian food I have ever had.
The success of this business isn’t just due to the excellent food; it’s also thanks to the exceptional customer service provided by the owners. They treat every customer like a friend and are more than happy to customize dishes to meet dietary preferences, such as vegan or vegetarian options. This high level of personal attention and care fosters customer loyalty and creates a welcoming atmosphere.
In conclusion, this family business thrives because of its delicious food and the warm, friendly service of its owners. I genuinely hope that they will expand and open more locations in the future so more people can experience their fantastic Italian cuisine.
Vocabulary and Phrases Table
Vocabulary/Phrase | Bangla Meaning | Russian Meaning | Hindi Meaning |
family business | পারিবারিক ব্যবসা | семейный бизнес | पारिवारिक व्यवसाय |
fast food takeaway | দ্রুত খাদ্য টেকওয়ে | фаст-фуд на вынос | फास्ट फूड टेकअवे |
specializing | বিশেষভাবে দক্ষ | специализирующийся | विशेषज्ञ |
venture out | নতুন উদ্যোগ নেওয়া | начать новое дело | नया उपक्रम शुरू करना |
cuisine | রান্নার ধরন | кухня | व्यंजन |
patron | গ্রাহক | клиент | ग्राहक |
addictive | আসক্তিকর | вызывающий привыкание | नशेड़ी |
high-quality | উচ্চ মানের | высокого качества | उच्च गुणवत्ता |
diverse customer base | বৈচিত্র্যময় গ্রাহক ভিত্তি | разнообразная клиентская база | विविध ग्राहक वर्ग |
exceptional customer service | ব্যতিক্রমী গ্রাহক সেবা | исключительное обслуживание клиентов | उत्कृष्ट ग्राहक सेवा |
dietary preferences | খাদ্যাভ্যাস | диетические предпочтения | आहार संबंधी प्राथमिकताएँ |
vegan | নিরামিষভোজী | веган | शाकाहारी |
vegetarian | নিরামিষভোজী | вегетарианец | शाकाहारी |
foster | প্রচার করা | содействовать | बढ़ावा देना |
welcoming atmosphere | আমন্ত্রণমূলক পরিবেশ | дружелюбная атмосфера | स्वागतपूर्ण वातावरण |
exceptional | অস্বাভাবিক | исключительный | असाधारण |
loyal | বিশ্বস্ত | преданный | वफादार |
expand | সম্প্রসারণ করা | расширять | विस्तार करना |
location | স্থান | место | स्थान |
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