Complaining against their fault in conforming your ticket (Letter, Application & Email Writing)

An email to the manager of the travel agency complaining against their fault in conforming your ticket.

To : <manager_besttravel@yahoo.com>

Subject: Complaining about ticket conformation.

Dear Sir,

It is with great regret that I must inform you of the distressing circumstances which have recently unfolded. Regrettably, my travel arrangements have been severely compromised due to the apparent carelessness demonstrated by one of your staff members in the booking of my travel itinerary. Specifically, I had communicated to your esteemed officer, Mr. Sharma, my desire to reserve a two-tier AC ticket for the Shatabdi Express on the 9th of September, which was of utmost importance given my professional commitments. To my profound disappointment, it has come to my attention that a ticket for the 11th of September has been dispatched to me, rendering it useless for my intended purposes.

As a result, I am returning this ticket to you and respectfully request that you make every effort to expeditiously provide me with a confirmed ticket for the 9th of September via the Shatabdi Express or any other suitable train. I would greatly appreciate an immediate response regarding the status of my revised travel arrangements, no later than this evening, as it is imperative that I confirm my plans with my host in a timely manner.

I kindly urge you to investigate the circumstances which led to this regrettable oversight and to take appropriate measures to ensure that such issues do not arise in the future. I trust that this will be in your best interest, for the satisfaction and peace of mind of clients such as myself is essential to maintaining a successful business operation.

Thank you for your attention to this matter.

Yours sincerely,

Sujata Sharma