Cambridge IELTS General Training 21 Reading Test 2 Answers with Explanation / IELTS GT Reading: Cambridge 21 Test 2 Answer / Cambridge GT IELTS 21 Reading Test 2 Answers

Cambridge IELTS General Training 21 Reading Test 2 Answers with Explanation

Section 1: Customer service standards for the county libraries

Q	Answer	Keywords	Location	Analytical Explanation
1	TRUE	staff, display, job titles	Paragraph 1, Bullet 1	The text states staff will “wear badges, which will show that we work in the library, and state the position we hold”. Here: state the position = display their job titles.
2	FALSE	interrupt conversation, answer the phone	Paragraph 1, Bullet 3	The text commits to “deal with the person in front of us before answering the telephone”, directly contradicting the statement that they will interrupt a conversation.
3	NOT GIVEN	reserved, kept behind the counter	Paragraph 1, Bullet 6	The text mentions helping users “make use of our automated reservations service”, but provides no information regarding where reserved books are kept.
4	TRUE	schedule, improving, every year	Paragraph 1, Bullet 7	The text confirms they will “carry out a planned programme of library refurbishment that will be reviewed annually”. Here: refurbishment = improving; annually = every year.
5	FALSE	rude, immediately put the phone down	Paragraph 3	The policy states: “We may choose to end a telephone call if a caller becomes abusive, but only after giving due warning”. Giving due warning contradicts putting the phone down immediately.
6	FALSE	complete answers, written enquiries, within a week	Paragraph 4, Bullet 1	The text states they will acknowledge emails within seven days but "may not be able to respond fully within this time", contradicting the claim of providing complete answers within a week.

Section 1: Places to eat in Riverton

Q	Answer	Keywords	Location	Analytical Explanation
7	D	celebrities eating	Place D (Thai Palace)	Thai Palace has "some well-known faces from music, sport and the media." Here: well-known faces = celebrities.
8	A	wide range of wines	Place A (Strollers)	Strollers Restaurant states: "Whether you choose from the cocktail or wine list, you will be spoilt for choice", indicating a wide selection.
9	B	walk to this place	Place B (Al Pomodoro)	Al Pomodoro is located "within a pedestrianised area", meaning no vehicles are allowed and you have to walk.
10	E	everyone pays the same amount	Place E (Riverton Hall)	Riverton Hall serves "A set menu of four courses – at a price of £55 a person", meaning the cost is uniform for all diners.
11	C	comfortable seating	Place C (The Old Tavern)	The Old Tavern is described as a "great place to chill out in deep sofas", matching comfortable seating.
12	E	listen to music	Place E (Riverton Hall)	At Riverton Hall, hosts "keep you entertained with a selection of folk songs", meaning you can listen to music.
13	B	meal outside	Place B (Al Pomodoro)	The text states: "you can eat on the terrace all year round", which means dining outside.
14	A	currently closed	Place A (Strollers)	The advert promotes the "re-opening of the newly-refurbished Strollers Restaurant next month", indicating it is currently closed.

Section 2: J&G’s commitments to candidates & Pool cars

Q	Answer	Keywords	Location	Analytical Explanation
15	expectations	meet your, regarding assignments	Commitment 1	The text states J&G works closely with candidates to "confirm your assignment expectations". Here: confirm = meet.   DOCX
16	feedback	give updates, and advice	Commitment 2	The commitment lists providing "updates on positions available, feedback during and following an assignment and useful advice". The missing item in this list is feedback.   DOCX
17	interviews	help you prepare for	Commitment 3	The text notes that "prior to attending interviews with potential employers, you are briefed and given advice". Being briefed and given advice means they help you prepare.   DOCX
18	danger	back you up, serious	Commitment 4	J&G promises that "If you find you are facing significant danger in an assignment, we will give you our full support". Here: full support = back you up; significant = serious.   DOCX
19	professional	consider only, matters	Commitment 5	The text explicitly states: "we base our selection decisions on professional criteria only". Here: criteria = matters; base our selection decisions on = consider.   DOCX
20	database	offer you training, e.g. in using a	Commitment 6	The text mentions offering "access to advantages such as database training".   DOCX
21	discounts	offer you, buying from certain stores	Commitment 6	J&G provides "loyalty programmes providing discounts on purchases from a number of major retailers". Here: purchases from major retailers = buying from certain stores.   DOCX

Q	Answer	Keywords	Location	Analytical Explanation
22	line manager	ask your, authorisation	Booking procedure	The instructions state: "Before booking a pool car, please ensure that you obtain the permission of your line manager."
23	Helpdesk	to book email or call	Booking procedure	"Pool cars can be booked by contacting the Helpdesk, either by email... or telephone".
24	code	use the, given in the logbook	Where are the pool cars kept?	To enter, "you will need to enter the code shown on the inside front cover of the pool car logbook."
25	marked bays	collect the car from one of the	Where are the pool cars kept?	The text clarifies that "Pool cars are always parked in marked bays".
26	faults	inform the helpdesk about any	Before driving off	The instructions strictly state: "Any faults must be reported to the Helpdesk immediately."
27	mileage	write the current, in the logbook	Before driving off	Drivers are told: "You should enter into the logbook the mileage that is indicated".

Section 3: Why some mammals have developed a cooperative approach to raising their young

Q	Answer	Keywords	Location	Analytical Explanation
28	ix	Section A	Section A	Section A focuses on the "arid landscape", "scarcity of food", and living in large groups where roles are shared to survive. This aligns with "Community life in a very harsh environment".
29	iv	Section B	Section B	The strategy increases group size "so they can hold precious land against rival families", which matches "An unusual approach that assists in territorial defence".
30	viii	Section C	Section C	The research found an "unusually high level of kinship" where "almost all members of a meerkat group are brothers and sisters", corresponding to "A remarkable number of siblings".
31	v	Section D	Section D	Animals with lower kinship (fewer family connections) have to "engage in far more social manoeuvering" and "need to be clever", matching "How to progress without many family connections".
32	vii	Section E	Section E	Banded mongooses "synchronise their pregnancies so all the females give birth on exactly the same morning" to avoid infanticide, matching "The benefits of operating to an identical timetable".
33	ii	Section F	Section F	Prof. Cant's assumption that bigger pups would benefit from their head start was disproved, as mothers focused on the weakest. This matches "A previous theory disproved".
34	water	survive without, for long periods	Section A	The Kalahari Desert environment has "no water throughout many months of the year."
35	predators	safely keep clear of	Section A	The text highlights "the difficulty of finding anywhere suitable to hide from predators".
36	milk	provide them with, initially	Section A	During the first three weeks, "subordinate females produce milk for the pups".
37	C	Section B, Clutton-Brock, puzzled	Section B	Clutton-Brock remarks: "It is less easy to understand why in some cases individuals might spend a large section of their lives helping other individuals," showing he is puzzled.
38	D	conclusion, Clutton-Brock, meerkats	Section C	Clutton-Brock concludes that because they share genes, females help raise siblings to ensure "the genes they share are passed on".
39	C	important, lower kinship groups	Section D	Clutton-Brock states that in groups where everyone is not closely related, "you need to be clever," meaning members must become smarter to succeed.
40	A	following experiment, Prof. Cant	Section F